Premium Outsourcing Service (POS)

In today's fast-paced financial environment, your IT and voice communication systems do not just support your business, it is vital to the success of your business. Visware, a provider of IT support services, is dedicated to helping its financial sector clients maximize the value, reliability and security of system, networks, market data services and voice communications system.  Visware offers full life cycle support services for a typical financial IT environment, from consultancy, ad-hoc project implementation to operation support. In short, we offer services equivalent of a multi-skilled, competent IT team.

• We know the situational problems

  With years of experience in IT infrastructure support in financial industry, we know the situational problems in a financial institution.

  Wide variety of IT infrastructure items

  High utilization of IT

  High availability and reliability requirements of IT

  Interconnection of IT deployments

  Lack of integrated support

  Regulatory requirements of IT

  Cost allocation requirements

 

• We have the required skills and experience

  Visware has experience in consultancy, project implementation and operation support for systems and platforms typical in a financial institution, namely:

  Market Data System -
  - Bloomberg,
  - Reuters,
  - Bridge and
  - Dow Jones Telerates

 Special Services Provider -

- SWIFT,
- CCASS (Central Clearing and Settlement System) and
- HKSE AMS (Hong Kong Stock Exchange Auto Matching System)

Telephone System -
- Direct telephone, fax and private lines,
- PABX or Keyline system,
- Call Accounting System,
- Dealer Board System,
- Voice Recording System and
- Squawk box

Network Backbone -
- Routers,
- Switches and
- Connection with corporate network

Network Services -
- File and print services,
- Email system and
- Fax gateways

Internet Connectivity and Web Infrastructure -
- Firewall,
- Web servers,
- Bandwidth and Traffic Shaping

Systems -
- Windows, Netware, UNIX servers and
- Windows 98/2000/NT or UNIX clients.

Structural Cabling System -
- Inter-floor optical fiber,
- Horizontal category 5 or 6 UTP cables,
- Patch panels / data frames,
- Faceplates and
- Related works or systems

Computer Room -
- Electrical system,
- Air conditioning system,
- UPS (uninterrupted power supply) system,
- Fire protection system,
- Equipment racks,
- Engineered computer furniture and
- Related works or systems

IT Administration Support -
- IT Cost allocation and
- IT Contract Administration for above systems.  

• WE HAVE THE RIGHT SOLUTION

  We have the Premium Outsourcing Service (POS) for our financial sector clients.

  - Single Point of Contact for support and administration of IT, Market Data and Voice Communication Systems.

  - Assurance that IT, Market Data and Voice Communications systems are established and / or interconnected in accordance with user requirements.

  - Assurance of a smooth and reliable IT, Market Data and Voice Communications environment for the institution

  - Professional view and recommendations on IT support and IT projects.

  - Translation of users requirements into technical designs, project works and schedules for ad-hoc IT, Market Data and Voice communication projects.