Visware Customized Solution Service Employ a Six-step Development and Implementation Methodology:

To ensure the utmost satisfaction of our customers, Visware will adhere to the six-step development and implementation methodology below for our Customized Solution Service.

Feasibility Study
Visware will conduct a feasibility study from both technical and business perspective. This feasibility study looks into the potential for developing a system to meet a perceived user needs. It will consider all options, examine the benefits of the options considered, recommend a way forward, and prepare budget for the recommended approach for customer review.

Preparation of Outline and Detailed Specification
Visware will prepare an outline specification for customer's review and comments. After review and consolidation of users' comments and technical evaluations, a detailed specification will be complied based on which the final IT solution will be developed.

Testing Stage
Throughout the three testing stages below, Visware will maintain a formal testing log and confirm that all testing exceptions have been corrected before the system goes live.

• Programming Test
  
  Visware will assure that all program coding are signed off by our respective team of programmer and systems analyst before it is transferred into tested status.
  
  
  
• System Test
  
  Once program test has been satisfactorily completed, the development moves to the system testing stage. Visware will conduct a full system test to make sure that the different elements of the system, including those of customers, interface together.
  
  
  
• User Acceptance Test
  
  Once system test has been completed, our customer will be invited for user acceptance test to ensure that the system has been tested to his/her requirements, and that he/she is satisfied that the system is secure and meets his/her requirements. This is also an opportunity to confirm the adequacy of the user procedures which should be available and used during user acceptance testing.

Preparation of Operating Procedures
Towards the end of the system development, Visware development team and customer will jointly make preparations for the live running of the system. Visware will compile operating procedures and/or operating manual to facilitates on-going customer operations.

Conversion Stage
This is the process of converting the data from the previous manual or computer system to the new system, so that live running can commence. Visware will plan and carry out the necessary conversion and ensure that all data are converted adequately and fully.

Implementation
Depending on the nature, criticality and user preference of the IT solution, Visware and customer can jointly choose one of the three approaches for solution implementation.

• Big Bang Approach which call for a complete move to the new system in one go.
• Parallel Running Approach which maintain the new system in parallel with the old one, be that manual or computerized for a certain period. Once the new system has proved itself, the old system can be discontinued and the new system can be put into production.
• Pilot Running Approach which plan for the running of the system at one or more departments within the customer's organization, until the new system has been fully proven. This could be used, for example, with a system which is to be used at a number of similar business units. These systems could be pilot run at one business unit, and them introduced throughout the organization in phases.